Indispensable in our day: Customer Relationship Management for small and
medium-sized enterprises
Rising costs, tighter competition, rapidly
shifting markets and requirements, and the legitimately high demands of your
customers make the deployment of Customer Relationship Management indispensable
in our day. A high degree of flexibility despite systematic and structured
interaction between your customers and your company is a real competitive
advantage.
Get the benefit of our many years of consulting and integration
experience
With so many solutions to choose from, the selection of a
suitable CRM system requires thorough knowledge of the field. What is most
important, however, is the structuring and organization of your business
processes and the definition of processes and workflows at the interface with
your customers. Our consultants and integrators have demonstrated their skills
in numerous projects. You will find a selection of choice projects here.
Overview of our services
Our service portfolio extends from
analyzing and assessing the initial situation to integrating turnkey CRM systems
and training your staff. You receive all services from a single source.
- Analysis of the initial situation
- Assessment of the existing IT infrastructure and EDP systems
- Organization and process consultancy
- System design and integration
- Training of staff
- Acceptance management
- Project management
