In the past, our business focused on the integration of Customer Relationship
Management systems. The concept of Customer Relationship Management is closely
connected with applications that are concerned with interaction with your
customers.
But the enterprise environment is much larger and more complex if all
thinking and action focuses on the customer. Relations with partners and
suppliers, with staff and external service providers, for example, equally need
to be systematized – with your customers in mind! Because they will benefit as
you do from your company's smooth interaction with the enterprise
environment.
Hence the activity of ERM focuses on systematizing and structuring the inside
and outside world of an enterprise. Our product and consulting portfolio has
been expanded and adjusted accordingly. In taking this step, we want to offer
our customers a wider range of solutions and consulting
services.
