The challenge: "Flexible systematizing"
When the competitive
pressure increases, your company's relationships with customers, partners and
suppliers become more complex. On the one hand, you want to systematize and
standardize your interaction with the enterprise environment. On the other,
flexibility is an important success factor – especially for small and
medium-sized enterprises. So the challenge is to model processes with the
enterprise environment so as to achieve the maximum degree of systematization
without losing any of your flexibility.
Grow with our solutions – our solutions grow with you
Our selected
IT and software solutions offer you the chance to develop the agility and
flexibility needed for rapid growth and at the same time to structure and
systemize your interaction with your enterprise environment. It is very
important to us that the solutions we offer grow with your company and that your
new IT and software infrastructure does not end up in a blind alley. Because
growth requires sustainability – just as your working environment does.
Rapid integration – Don't delay, start today!
All the solutions
chosen by ERM have one thing in common: they have extensive standard functions
based on many years of customer needs-based development, sparing you tedious and
expensive adaptation services. In the shortest possible time you have
up-and-running systems that can be adapted to your specific requirements on the
fly without down time. Thanks to the intuitive user interfaces of all ERM
solution modules, the new tools will quickly meet with the approval of your
staff.
Solution modules for intelligent step-by-step launching
The ERM
solution modules for integral Enterprise Relationship Management can all be
integrated into your existing system landscape independently of one another.
That will save you both human and financial resources.
Advantages of applying ERM solutions
- systematization of your business dealings with customers, suppliers and
partners
- maximum flexibility through rapid adaptation to new requirements
- guarantee of high-speed response to inquiries
- reliability owing to intelligent and ingenious follow-up management
- complete documentation of all business transactions
- high level of transparency through rapid tracing of data and documents on
all business transactions
- high degree of automation through integrated process management
- first-class service management through a clever HelpDesk system
- determination of customer value at the click of a button
- meaningful reporting on all relevant business activities – individually
and easily configurable
- integral view of the whole enterprise environment
- activity, turnover and forecast controlling at the click of a button
- extensive data collection as the basis for important business
decisions
- real-time analysis of all business transactions
